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Legal Statement & Privacy Policy

Hotelopia is a product of HOTELOPIA S.L., a legally-constituted Spanish company registered in the Mercantile Register of Mallorca with number 148/2007/PM-44857, with fiscal identification number B-57218356 and Travel Agency license BAL 481 granted by the Conselleria de Turismo del Govern Balear. Registered office: Palma de Mallorca 07007 (Spain), Complejo Mirall Balear, Camí de Son Fangos 100, Torre A – 5ª Planta, Palma de Mallorca, Baleares, Spain. Hotelopia S.L. is part of TUI Travel PLC.

This website is powered and managed by HOTELOPIA S.L.U. (hereinafter referred to as easyJetHotels), a legally constituted Spanish company which operates as a wholesale-retail travel agency. Hotelopia is based in Palma de Mallorca 07007 (Spain), Complejo Mirall Balear, Camí de Son Fangos 100, Torre A – 5ª Planta, with licence number BAL-481 M/D, tax identification code B-57218356 and registered in the Mercantile Register of Mallorca (page PM-44857, volume 2007, folio 148). Hotelopia, S.L.U. is part of TUI Travel PLC

easyJetHotels is a registered trademark of easyJet Group and is licensed to Hotelopia, S.L.U. in the sale of accommodation through easyJet Group related websites as www.easyjethotels.com. Therefore Hotelopia is entitled to use easyJetHotels trademark for the sale of accommodation. The domain name www.easyjethotels.com is owned by easyJet Group.

You may only use the website to make legitimate enquiries or bookings for yourself or another person for whom you are legally authorised to act.

You shall not:

  • post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal, or may cause an infringement of the rights of any other;
  • make any other unauthorised, false or fraudulent booking;
  • use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this website including but not limited to uploading or making available files containing corrupt data or viruses via whatever means;
  • deface, alter or interfere with the appearance and layout of this website or the underlying software code;
  • take any action that imposes an unreasonable or disproportionately large load on this website or related infrastructure;
  • deep-link to any part of this website without prior written permission from easyJetHotels, and not to impose what easyJetHotels may consider to be an unreasonable or excessive load in the infrastructure of this website;
  • contravene any constraints placed on robot exclusion headers of this website or circumnavigate other measures employed to block or inhibit access to any portion of this website.

Without prejudice to any of easyJetHotels other rights, easyJetHotels reserves the right to deny the access to this website and/or cancel the bookings wherever and whenever easyJetHotels believes (in easyJetHotels absolute discretion) that you are in breach of any of the easyJetHotels Terms and Privacy policy.

THE PRIVACY POLICY

easyJetHotels understands that making purchases online involves your trust and that you wish to remain in control of your personal information. Retaining your trust is a responsibility that easyJetHotels takes very seriously.

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1.- Confidentiality and Protection of Personal Data

Confidential Information

Confidential information shall be defined as any information or data provided by you that easyJetHotels might require for the booking and to contract the services.

Therefore, confidential information shall be deemed to include, but not be limited to: any telephone numbers, fax numbers, email addresses, addresses of residences, signatures, ID or passport copies, credit card details, personal preferences, disabilities, or any special dietary or religious requirements or any other information related to you or your group that easyJetHotels and the accommodation provider or service supplier may need to access to only for the purpose of completing your reservation and for the purposes of associated administration.

You hereby authorise easyJetHotels to ask for and to collect from the accommodation all personal information about you and the persons named on the booking that has been obtained in connection with your booking. Personal information shall be deemed as the following and will include, but not be limited to: any telephone numbers, fax numbers, email addresses, addresses of residences, signatures, ID or passport copies, or any other information belonging to you or your group that the accommodation may have access to.

The personal information that easyJetHotels collects from the accommodation shall be obtained, processed and transmitted in compliance with European Directives 95/46 and 2002/58, as well as any other such legislation that substitutes complements and develops it (hereinafter referred to by its initials PDPR (personal data protection regulation)).

Under no circumstances may the following be considered as confidential information:

  • Any information that is in the public domain or that may become public knowledge, unless it becomes public knowledge due to a breach of the agreement by one of the parties.
  • Any information held or disclosed by third parties.
  • When disclosure is required by law.
  • Disclosure of any information at the request of Courts or Tribunals.
  • Information referring to economic data or any other kind that must be submitted to the State, local or autonomous authorities due to tax or labour requirements and administrative contracts.

Access to Personal Data

If easyJetHotels needs to access to personal information which is required in order to provide the services requested by you under a booking, easyJetHotels shall ensure this is legally possible pursuant to the PDPR. By disclosing your personal information to us using this website or over the telephone you hereby consent to the collection, storage and processing of your personal information by easyJetHotels.

Any personal data which, in the use of this system, you may disclose to easyJetHotels shall be understood as obtained, treated and transmitted with strict observation and compliance of the requirements set forth by PDPR.

In fulfilment of the requirements stated in the PDPR, easyJetHotels undertakes to observe professional secrecy regarding such data, even where the booking has been cancelled or performed and to ensure that the staff performing the services abide by the aforementioned obligation.

easyJetHotels guarantees that has installed the technical and operation security measures that guarantee the security of personal data and prevent its alteration, loss, mishandling and/or unauthorised access thereto, bearing in mind the status of technology, the nature of stored data and risks to which it is exposed.

It is understood that any personal details that, using this system, you may reveal to Hotelopia, have been obtained, dealt with and transmitted under the strict observance of the Spanish data protection regulations (PDPR); in accordance with this, you are informed about and you give your express and unequivocal consent to the incorporation of your details into the personal data files at Hotelopia, S.L.U. and to the handling of these with the aim of providing, administering, intermediating and hiring the services rendered by Hotelopia; the processing of bookings and charging for products and services through Hotelopia, call centres, mobile communication systems based on GSM, GPRS or UMTS technologies; the management of incidents; the creation of statistics, and in particular, for the sending of a later quality questionnaire, which is voluntary in terms of its completion, and which will allow the monitoring of the service levels offered by the hotel at which you stayed, with the aim of maintaining at all times the high quality level of the Hotels we offer our guests, all this through the knowledge of their degree of satisfaction with the service given by the Hotel at which you stayed; as well as for the sending of advertising and other commercial promotions by email, SMS, MMS or any other similar medium by Hotelopia, S.L.U.; for carrying out competitions with a prize and the subscription to informative bulletins from the above mentioned company. Hotelopia reserves the right to not show any comments which do not refer to the service provided by the hotel.

The party responsible for these files is: Hotelopia, S.L.U. with business address at Palma de Mallorca, Complejo Mirall Balear, Camí de Son Fangos, 100; Torre A, 5ª planta, C.P. 07007. You also hereby give express consent to allow to transmit any data provided to the files of existing personal data files in easyJet Group (easyJet Airline Company Limited, easyLand London Luton Airport Bedfordshire LU2 9LS, UK, VAT no. 745 360 825), should you wish to exercise rights of access, rectification, cancellation or opposition granted by the PDPR, you may address a mail to the aforementionedHotelopia or easyJet Group post address.

If you are unable to use this email address, you should make contact by post at: Palma de Mallorca (Spain), Complejo Mirall Balear, Camí de Son Fangos, 100; Torre A, 5ª planta, C.P. 07007, with a signed and registered letter indicating the action requested and a photocopy of your identity card.

If the final consumer/user should wish to exercise rights of access, rectification, cancellation or opposition granted by the PDPR, he/she may address a mail to the aforementioned Hotelopia post address.

easyJetHotels specifically undertake the following in the event that they have access to any personal data:

  • To ensure that the data is stored by means of the legally required technical and organisational security measures that guarantee the security thereof, avoiding its unauthorised alteration, loss, processing or access, pursuant to the state of technology from time to time, the nature of the data and the possible risks that it is exposed to.
  • To only use or apply the data to perform the agreed services and to achieve the agreed purposes.
  • Not to notify such data to other parties, not even for the purpose of safekeeping, nor any similar texts, assessments or processes mentioned above, nor to copy or reproduce part or all of the information, results or lists thereof.
  • To ensure that the data is only handled by employees who need it to perform the services and any third parties that information is revealed to must be bound to abide by the confidentiality obligation.
  • Once the services have been provided, they undertake to destroy such data or return it thereto, along with any supports or documents containing such information and they must not retain any copy whatsoever thereof.

easyJetHotels may disclose your personal information to third parties only for the purpose of completing your reservation and for the purposes of associated administration. Any data thus collected on this website may be transmitted, according to PDPR, to those entities that must be involved in order to contract the requested services.

Where your stay is outside the European Economic Area (EEA), controls on data protection may not be as strong as the legal requirements in PDPR.

easyJetHotels will only disclose your information to third parties for the purpose of completing your transaction with us, providing the services to you and for the purposes of associated administration and obtaining professional advice.

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2.- Ownership and Other Rights

Ownership

You acknowledge and agree that any element and intellectual property rights pertaining thereto (including without limitation all copyrights, patents, trademarks, service marks, software, logos, graphics, text, designs, compilations of data, hotel reports, photographs, images, maps, and other material) in easyJetHotels website (including without limitation its terms and conditions, rules, policies and operating procedures), received or acceded are the exclusive property of easyJetHotels or its suppliers.

You acknowledge and agree that, except hereby stated, you will not acquire any right or interest in the information or data acceded and that easyJetHotels shall remain the sole owner of the information or data including, but not limited to all patent, copyright, trademark, trade name, contract, industrial design, and other property rights pertaining thereto, anywhere in the world.

All trade marks, copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned by easyJetHotels or its suppliers. You may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part without easyJetHotels prior written permission.

Contents

You hereby agree not to copy, reproduce, modify, transmit, sell, lease, market nor disclose to third parties the contents of the website (and/or any of its elements) as provided/displayed by easyJetHotels.

easyJetHotels shall not be held liable for inaccuracies or errors in the accommodation contents or any of its elements.

You acknowledge and agree that the sole disclosure of or access to the information or data available in this website does not constitute an offer by easyJetHotels for the sale, license or other transfer of such elements.

Disclaimer

The information on this site is posted in good faith but easyJetHotels cannot guarantee that it is completely free from inaccuracies and typographical errors and does not accept liability for any error or omission on this site. Information on the various accommodations is as accurate as possible given that the information is provided by the accommodation provider.

This website contains links to other websites. Except where they belong to easyJetHotels, such other websites are not under the control of easyJetHotels or maintained by easyJetHotels and we are not responsible for the content of such websites. easyJetHotels provides these links for your convenience only but do not monitor or endorse the material on them. easyJetHotels cannot accept any liability whatsoever and howsoever arising in relation to any such other websites (including , by way of example, any inability to access or delay in accessing any such other website) or in relation to any material or information appearing on them or which you may otherwise come across after leaving the easyJetHotels website by way of a hypertext link or any other means or for any services or facilities of any description which you may book through or via any such website

In no event shall easyJetHotels be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, the use of this website or any information contained in it or the inability to access to, including loss of profit and the like.

Accommodation providers and other suppliers of services on this site are independent businesses and are not agents or employees of easyJetHotels or its affiliates. These independent businesses provide the services in accordance with their own terms and conditions which may limit or exclude their liability to you. easyJetHotels and its affiliates are not liable for any acts, omissions, breaches or negligence of any such independent businesses or any damages or expenses resulting from the aforesaid. easyJetHotels and its affiliates are not liable for any refunds in the event of overbooking or force majeure or any other cause beyond their control.

To the maximum extent permitted by law, easyJetHotels disclaims all implied warranties with regard to the information, services and materials contained on this website. All such information, services and materials are provided "as is" and "as available" without warranty of any kind.

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3. Cookies

Access to easyJetHotels may involve the use of cookies, although the website can run without the use of cookies. Cookies are small files of information stored by your browser on your computer's hard drive so that the server can recognize certain information that only the server can read. Cookies last for a limited time. No cookies can permit any telephone, email or other identification details to be revealed. Cookies cannot extract any information from the user's hard drive or steal personal information. The only way that a user's private information can form part of a cookie file is if the user personally give this information to the server.

Although cookies help us to optimise your booking process, users who do not wish to receive cookies or wish to be informed of their presence, can configure their browser to that effect.

easyJetHotels uses third-party advertising technology to track the effectiveness of ads served by us on the easyJetHotels site and sites upon which we advertise. This technology uses information about your visits to this website and the sites upon which we advertise, (not including your name, address, or other personal information), to track the effectiveness of ads. In the course of serving our advertisements to you, a unique third-party cookie may be placed or recognized on your browser. In addition, easyJetHotels uses web beacons, provided by our ad-serving partner, to help manage our online advertising. These web beacons enable our ad server to recognize a browser's cookie when a browser visits this site and to learn which banner ads bring users to our website. The information we collect and share through this technology is not personally identifiable.

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4. Links

Links on easyJetHotels to third party websites may exist for information purposes only. Such sites are independent from easyJetHotels, which is not responsible for and does not endorse the material contained therein.

In no event shall easyJetHotels (and/or affiliates) be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, the use of this website or any information contained in it or the inability to access to, including loss of profit and the like.

Neither we, our employees, contractors, agents, and owners are responsible for the privacy policies or content of any websites which may link to easyJetHotels.

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5. Information posted in the website

The information on the accommodation and other services provided by easyJetHotels is as accurate as possible given that the data is provided by the accommodation provider or other service supplier. easyJetHotels is not liable for any inaccuracies in the information if shown to be different from that provided by the accommodation provider or service supplier.

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